Documentation

ERP Operational Documentation

This guide documents real modules available in this project, including CRM, Sales, Procurement, Inventory, Finance, HRIS, Manufacturing, Retail/POS, Assets, and approval flows.

Quick Start

1) Complete master setup

Create companies, branches, departments, users, accounts, currencies, taxes, products, customers, vendors, and warehouses.

2) Configure business rules

Set payment terms, approval rules, approval routings, and access permissions per role.

3) Run operations

Execute sales, procurement, inventory, POS, and manufacturing processes with linked documents.

4) Close and reconcile

Post journals, reconcile bank statements, validate stock adjustments, and run monthly closing checks.

End-to-End Workflow

  1. Capture leads and opportunities, then create quotations and sales contracts.
  2. Convert won quotations to sales orders and create delivery orders for fulfillment.
  3. When stock is insufficient, trigger purchase requisitions, RFQs, purchase orders, or manufacturing orders.
  4. Process goods receipts, stock transfers, internal transfers, and stock adjustments in inventory.
  5. Create invoices, vendor invoices, payments, and journal entries; then reconcile bank statements.
  6. Run POS shifts, POS sales, and POS refunds for retail operations.
  7. Track payroll, attendance, leave requests, and compliance activities in HRIS.

Master Data

Organization

Companies, branches, departments, users, and role-based access.

Commercial

Products, customers, vendors, sales contracts, and purchase contracts.

Finance

Accounts, currencies, taxes, payment terms, cost centers, and profit centers.

Operations

Warehouses, warehouse locations, work centers, and bill of materials.

Implemented Modules

CRM

Leads, opportunities, and kanban pipeline tracking.

Sales

Quotations, sales orders, sales contracts, delivery orders, invoices, and return orders.

Procurement

Purchase requisitions, RFQs, purchase orders, purchase contracts, and vendor invoices.

Inventory

Goods receipts, stock transfers, internal transfers, stock adjustments, warehouses, and locations.

Retail / POS

POS shifts, POS sales, POS refunds, and POS analytics widgets for retail performance.

Finance

Accounts, journal entries, payments, bank statements, taxes, and profitability centers.

HRIS

Employees, attendances, leave requests, and payroll processing.

Manufacturing

Bill of materials, work centers, and manufacturing orders.

Assets

Asset register, maintenance records, and depreciation entries.

Governance

Approval rules, approval routings, and audit logs.

Approvals

  • Use Approval Rules to define thresholds and target document types.
  • Use Approval Routings to define multi-level approvers and escalation paths.
  • Monitor Approval Logs and Audit Logs for full traceability.

Reporting

  • Sales: order trends, customer revenue, and quotation conversion.
  • Procurement: PR-to-PO flow, vendor fulfillment, and pending documents.
  • Inventory: stock movement, adjustments, and warehouse-level visibility.
  • Finance: journal activity, bank reconciliation, receivables/payables, and P&L snapshots.
  • Retail/POS: daily trend, peak hours, payment mix, gross/net sales, and Z-reading metrics.
  • HRIS: attendance trend, leave utilization, and payroll summaries.

Daily/Monthly SOP

Daily Checklist

  • Review pending approvals and rejected documents.
  • Validate goods receipt and delivery order postings.
  • Close POS shifts and review refund anomalies.
  • Monitor overdue invoices and payment queues.

Monthly Checklist

  • Reconcile bank statements and journal balances.
  • Complete stock count and post stock adjustments.
  • Finalize payroll and statutory validations.
  • Run period-end review for P&L and balance sheet.

Troubleshooting

Document cannot proceed: check approval status, required fields, and source document links.

Inventory mismatch: review transfer history, backdated movements, and adjustment records.

POS totals mismatch: verify shift status, refund entries, and payment method split.

Journal not generated: validate account mapping, tax setup, and posting state.